AI practice

AI that works in the systems you already run.

We put assistants and automations next to the systems you already run. Written SOW, the same engineers through delivery, and the boring controls a demo skips.

A demo is not a production system.

You have seen the chat window that looks finished. Then someone has to wire it to your files, decide what it is allowed to see, and catch it when it guesses. That second part is the job.

Myrafy is a software company in Noida. We take one assistant or one automation into production, keep the people who scoped it on the work, and write down what happens when the model is wrong.

What we put in a statement of work

Pick the ones that match how you actually work.

01Answers from your own documents

Grounded assistants

The assistant searches a corpus you name, cites what it used, and only sees what that person is allowed to see. If search comes back empty, it says so.

  • We name the source of truth up front
  • Permissions at search time
  • We test answers before you roll it out wider
02Take a repetitive job off someone's plate

Workflow automations

Ticket routing, document intake, copying between tools - work that is already written down somewhere. We give it retries, logs, and a person to land on when it cannot finish.

  • We start from how you do it today
  • Safe to retry
  • A person gets the failure, not a silent queue
03Keep it honest after go-live

AI operations

Once it is live, someone has to watch cost, quality, and what to do when it is wrong. That can be us, or a retainer with a runbook if you would rather run it.

  • Cost and quality on a cadence
  • Who to call when it is wrong
  • You keep the prompts and tests
04ERP, CRM, identity, the database you already have

Next to your systems

We plug into what you run. We are not here to rip out a working ERP and install a bot.

  • Your APIs and login
  • Code and docs you can keep
  • A written handoff

The model is usually not the hard part.

This usually dies in the same three places as any other software: people, handoffs, and messy data. We start there.

01

People

The answers live in a few heads.

  • Exception paths nobody wrote down
  • Too much hanging on one operator
  • No shared place to look it up

The same three people get pinged on chat. When they leave, the answers leave with them.

02

Process

Work dies in the handoff.

  • Approvals waiting on one person
  • Copy-paste between tools
  • No one to catch a failed step

Approvals sit in inboxes. Someone re-types the same fields from CRM into ERP. Automating that without an owner just moves the pile.

03

Systems

Search everything and you leak. Search nothing and it makes things up.

  • No single corpus
  • Roles ignored at query time
  • Logs you cannot stand behind

Production AI needs one place that is true, and it needs to respect who is asking. Logs you cannot audit do not count.

Two ways to start

Most teams pick one. Both sit on the stack you already have. Neither needs a strategy offsite first.

01If you run operations or the platform

Automations

A repetitive, well-defined path - invoices, tickets, onboarding, document routing, sync between tools. Someone owns the job. It has logs. When it cannot finish, a person gets it.

  • We start from the process you have
  • Retries, logs, and a fail path
  • Fixed-scope if the slice is clear; retainer if it will keep growing
02If you run product or delivery

AI operations

An assistant that answers from your corpus and cites the source, or a feature that changes how a team finds things. Built against the identity and data stores you already have.

  • Source of truth and permissions before the first prompt
  • A fallback when search is empty
  • Weekly demos until it is in production

Sit with the work, then ship one slice.

The same four steps we use on this work. We will not promise a company-wide uplift from a kickoff.

  1. 01

    Diagnose

    Sit with the team. Watch the real path, not the one in the process doc. Name where context drops and who is allowed to see what.

  2. 02

    Slice

    One automation or one assistant. Something you already measure. Then we write inputs, owners, acceptance, and what happens when it fails.

  3. 03

    Ship

    Against your APIs and login. Search respects permissions. We test answers before you invite the whole company.

  4. 04

    Operate

    You get a runbook: quality, cost, logs, and who to call. If the work continues, that can be a retainer.

What we write into every SOW

  1. 01

    Where the truth lives

    We name the files or system, how they stay current, and what the product does when search returns nothing. Models come after that.

  2. 02

    Permissions at search time

    The assistant sees what that user is allowed to see. A disclaimer in the UI is not access control.

  3. 03

    Fail closed

    Quality checks, a cost cap, and a person or a deterministic path when it cannot finish. If nobody can run it, we do not ship it.

You contract us. You keep the IP.

The commercial bit, without invented win rates. We will publish customer stories when we have permission.

  1. 01

    Written SOW

    Inputs, owners, acceptance, and the fail path before we start. Fixed-scope when the slice is clear. Retainer when it will keep growing.

  2. 02

    Senior engineers on the work

    The people who scoped it stay on delivery. 15+ years collective experience. You will not get a junior bench behind a slide.

  3. 03

    You own it

    Code, prompts, tests, and runbooks transfer to you. We do not lock this in a product only we can run.

  4. 04

    Estimate in one business day

    Typical reply from Noida the next working day. If the workflow is still fuzzy, discovery can be a paid slice.

What you receive at handover

01

A job that actually runs

Logs, retries, an owner, and a person to catch it. Not a notebook.

Handover checklist
  • 01A job that actually runs
  • 02Search that respects permissions
  • 03Controls at go-live
  • 04Runbook and the IP
Transferred to you
02

Search that respects permissions

Retrieval over your corpus, citations, and a clear answer when nothing matches.

03

Controls at go-live

Quality checks, a cost cap, and logging written into the SOW.

04

Runbook and the IP

Source, prompts, tests, and who to call when the model is wrong.

Examples of this work

Shapes, not named clients yet. If yours is close, we will write a proposal around your constraints.

Representative patternHealthcare / AI

Documentation assistant

Staff ask questions of internal docs. Answers come with sources, respect who is logged in, and leave a trail someone in compliance can read.

  • Citations
  • Permissions on search
  • Logs you can audit

Representative patternOperations / automation

A workflow with a human at the end

Ticket routing, document intake, or sync between two systems. If the job cannot finish, it goes back to a person instead of vanishing.

  • Written workflow
  • Retries and logs
  • A fail path

If you want the long version: Shipping AI Features Past the Demo · All work patterns →

Questions we get

What we usually use

We use what is already in your stack when we can. This is not a vendor lock-in.

  • OpenAI
  • LangChain
  • TensorFlow
  • RAG
  • MLOps

Have a workflow in mind?

Send the process and the systems it touches. We usually reply with an estimate the next business day.

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